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How to enquire a parcel from tracking in Mybring

If a parcel has not been delivered as planned, you can easily enquire about it using the tracking screen in Mybring. This way you save time, and the query is sent straight to our customer service. 

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Enquire about parcel

  1. Click "Tracking" and search for the shipment. 
  2. You can enquire about the shipment if 2 days have passed since its expected delivery date. Click "Enquire about parcel".
  3. Enter a description of the parcel and whether it is the sender or recipient who should receive the parcel once it has been found. 
  4. Click "Enquire about parcel". 

Your request is sent directly to our customer service and we contact you as soon as we know more about your parcel.

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Extended tracking in Mybring

By tracking your shipments in Mybring, you get more tracking information. All tracking information about the shipment is gathered in once place to give you a clear overview and make it easy to find what you are looking for.

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How to view and create customer service cases directly from tracking in Mybring

In Mybring you can view and create customer service cases directly from the tracking screen. See if customer service cases have already been created for the shipment, avoid duplicates and quickly find the information you need to provide good service to your customers.

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How to track multiple shipments in Mybring

In Mybring you can easily track multiple shipments at the same time in Mybring. This way you save time and get a quick overview.

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