Personal data
is information and assessments that can be linked to an individual. For example: name, address, telephone number and e-mail address.

Processing personal data
means, according to the Personal Data Act, any use of personal data, such as collection, registration, compiling, storage and delivery, or a combination of such uses.

Posten Norge AS is responsible for processing and/or data processor in relation to the data that we process.

Posten's processing of personal data
Our processing of personal data takes within the ramifications of current legislation and regulations, and in accordance with any licences issued by Datatilsynet (The Norwegian Data Inspectorate). Personal data is collected so that the company can carry out the tasks and services that we are obliged to carry out in accordance with the law and/or agreements.

In some cases, we carry out on-line surveys in order to gain greater understanding of the needs of our visitors. We make strenuous efforts to tell you how we intend to use this information.
You can normally visit our website without revealing your identity, or providing any information about yourself. Our web-servers only register the domain name, not the e-mail address of those who visit the websites. The information is gathered to register the number of hits, the average length of the visit, which pages are visited, etc. We use this information to analyse the use of our website and to improve its quality. The information does not contain any identifiable personal data. The survey uses cookies and analysis tools script.

Yahoo! Web Analytics is a tool that we use to analyse use of our website. Yahoo! gathers information in order to improved its global products and services. Yahoo!'s privacy guidelines permit you to refuse use of your visit data by Yahoo!  Use this link if you want to deselect Yahoo!'s use of anonymous data.

We use Google Analytics to combine visit data in order to gain a better understanding of the use of websites. Google Analytics gathers information in order to improved its global products and services.  Use this link if you want to deselect Google Analytic's use of anonymous data.

Google Ad Network gives us knowledge of efficient advertising on Google. Google Ad Network gathers information in order to improved its global products and services.  Use this link if you want to deselect Google Ad Network's use of anonymous data.

Clic Tale is a tool that we use to analyse use of our website. Click Tale gathers information in order to improved its global products and services. Use this link if you want to deselect Click Tale's useof anonymous data.

The personal data can also be passed to companies/organisations with which Posten collaborates, both within and outside the EEA and EU area, in order for us to carry out the tasks and services that we are obliged to perform according to legislation and/or agreements.

If Posten has a mandatory duty of information to a public body, the personal data that we have registered will be passed to the body in accordance with the official requirements.

Note that Posten's personal data processing in relation to specific services and products may be regulated in separate agreements that are published on the specific product pages.
Access and correction
Pursuant to Section 18 of the Personal Data Act, members of the public have the right to access the information registered about them. Access is granted by sending a written application to Customer Service, Posten Norge AS, PO Box 1500 Sentrum, NO-0001 Oslo. If the data registered is incorrect or incomplete, you can demand them corrected, pursuant to Section 27 of the Personal Data Act.

Storage and deletion
Pursuant to Section 28 of the Personal Data Act, information that is no longer needed, based on the purpose for which it was stored, is deleted. Posten stores personal data about its customers in accordance to current legislation.