When you often send parcels to other companies
- Nationwide
- Pick up and delivery included
- Tracing and eNotification
Pick up and delivery
We pick up the parcels from you in accordance with the contract. Parcels are delivered to the recipient’s door before 16.00 on the delivery date inside the core area. Outside the core area, we have to take one to two days more for reasons of communication. The parcels are delivered upon acknowledgement.
Send time
1-4 working days depending on transport distance.
Tracing
You can trace your parcel on bring.no using the consignment number.
Compensation
The Post Office’s liability for the transport is regulated by the Act on Road Shipping Contracts. The Post Office’s compensation liability for domestic transport in accordance with the Act on Road Shipping Contracts is now limited to 17 SDR per kg for the gross weight of the goods lost.
Format
Minimum: 23x13x1 cm
Maximum: 120x60x60 cm
Where necessary, up to 240 cm length or 360 cm length+circumference.
Contact the post office for prices if your parcel format is different.
Weight
Max. weight: 35 kg per item.
Prepaid address cards: max. 10 kg.
(Parcels over 10 kg have additional franking)
Designation
EDI or approved address cards.
No-one at home
Parcels which we have been unable to deliver can be picked up by the recipient from the nearest post office. We post a pick up notification through the letterbox and send another reminder after 7 days. Pick up deadline: 14 days – after that, the parcel is returned automatically. This saves you time-consuming customer chasing. For other descriptions, see [the Logistics Guide].
Cash on Delivery/Stop requirement
Changing/waiving of Cash on Delivery amount
For EDI customers
All prices are in NOK excluding value-added tax, and prices are determined according to the shipping calculation weight of the parcel. The parcels are charged according to 5 price zones.
Shipping calculation weight
This weight is the weight by volume of the parcel or the actual weight of the parcel, whichever is the higher, and this is the figure to use when looking up the price of the parcel in the table below.
Weight by volume
Volume calculation is the transport industry’s way of converting a volume to a weight. To find the weight by volume, multiply the length by the width by the height. If the dimensions are in cm, the results are divided by 1000 to get dm3 (the volume of the parcel). The volume is then divided again by a set conversion factor of 5 (for Post Office Unit Goods, a conversion factor of 3.5 is applicable). A factor of 5 means that 1 m3 is 200 kg. All weights are rounded up to the nearest whole kilo. To find the price of the parcel, we use the freight calculation weight, which is the weight by volume or the actual weight, whichever is the higher.
Find out more about weight by volume
The actual weight of the parcel may not exceed 35 kilos.
Price supplement to Svalbard
All parcel products to and from Svalbard are subject to a price supplement per item.
Find out more about price supplements to Svalbard
Price supplement for special goods
Parcels more than 120 cm in length, more than 60 cm in width and/or more than 60 cm in height, parcels without external packaging and parcels in tube form are subject to a special goods supplement.
Find out more about price supplements for special goods
Price supplement for incorrect addressing
For Business Parcels, a price supplement is charged per parcel if there is a high percentage of incorrectly addressed parcels.
Find out more about price supplements for incorrect addressing
Price table
For parcels to be sent to recipients outside the core areas for Business Parcels, the price is NOK 10 more. See price table (pdf)
This product is only available in Norway.